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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cindy Lay

Cindy Lay

August 14, 2024

5  out of  5
rating by Cindy Lay
"Great customer service! we are a construction company constantly requesting certificate of insurance for our customers and Raquel is on the ball and gets the COI's over quickly! She is so easy to work with and handles my request quickly & efficiently! Thank you Raquel for always being so friendly & helpful."
We responded:
"Thank you so much Cindy. We're very happy to have Raquel as part of our growing team and really do appreciate your company's business! Anything you need, please call, email or text. Thank you! -Chris"
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Linda Leahey

July 29, 2024

5  out of  5
rating by Linda Leahey
"Paola Torres was excellent! She was extremely knowledgeable and handled all the little details that can be so annoying. It was a very pleasant experience. She was very thorough. Highly recommend !"
We responded:
"Linda, thank you for your positive review! We're thrilled to hear that Paola Torres provided you with excellent service. Her extensive knowledge and attention to detail make her an outstanding professional. We're glad your experience was pleasant, and we appreciate your recommendation. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business! -Chris"
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MG

July 23, 2024

5  out of  5
rating by MG
"Jackie V. did a nice job of explaining the various parts of my policies."
We responded:
"Thanks so much for the positive review. Glad to the positive feedback and that my team is meeting your needs. We appreciate your business! -Chris"
Profile photo of Adriana Iancu

Adriana Iancu

July 20, 2024

5  out of  5
rating by Adriana Iancu
"“I recently experienced a problem with my car, and I needed to stay in touch with State Farm. I was in contact with Jackie all this time. I was thoroughly impressed by both her exquisite professionalism and impeccable service. She was able to expedite the process and provided excellent recommendations ensuring my satisfaction. I can’t recommend Jackie enough for a fantastic customer experience.”"
We responded:
"Thank you for the positive review, Adriana. We're so happy you had a fantastic experience with Jackie! She's one of the best on our growing team! We appreciate your business and any referrals you might send our way! Thank you! -Chris"
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Giancarlo Ceci

July 9, 2024

5  out of  5
rating by Giancarlo Ceci
"Jackie Valdes provided excellent customer service. She is very friendly and was able to answer all my questions promptly and professionally."
We responded:
"Thank you for taking the time to share your experience with Jackie Valdes' customer service. We are thrilled to hear that she provided excellent service and met all your expectations. We appreciate your business! -Chris"
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Matthew Augustine

June 19, 2024

5  out of  5
rating by Matthew Augustine
"Jackie Valdez best part of agency!"
We responded:
"Thanks so much Matthew, we're happy to have Jackie as part of our growing team! We appreciate your business! -Chris"
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Bob Scott

June 19, 2024

5  out of  5
rating by Bob Scott
"Awesome customer service! Paula did an incredible job finding home insurance."
We responded:
"Thank you for the positive review! -Chris"
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kevin velez

June 18, 2024

5  out of  5
rating by kevin velez
"Jackie was amazing, fun, and informative. She made us feel at ease with a phone call we were scared to make. This lady deserves a raise.. she got jokes too!"
We responded:
"Thank you for your positive review! We're delighted to hear that Jackie provided an amazing and informative experience for you. We appreciate your business! -Chris"
Profile photo of Janessa Scarborough

Janessa Scarborough

June 18, 2024

5  out of  5
rating by Janessa Scarborough
"I had the pleasure of connecting with State Farm after leaving my previous insurance company. When it came to comparing prices and gaining a clear understanding of policy, Paola Torres was heaven-sent and really took the time and patience to explain my options and guided me in making the right decision. I felt cared for, considered, and heard. Thanks Paola & State Farm team!"
We responded:
"Thanks so much for the positive review Janessa. We appreciate your business and happy we could be of assistance! -Chris"
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Cristhian Garcia

June 11, 2024

5  out of  5
rating by Cristhian Garcia
"Olsen was amazing he helped my wife and I Understand our life insurance and helping us understand any new policies that can help us stay protected!"
We responded:
"Thank you Cristhian! We appreciate your business! -Chris"
Profile photo of Olivia Garcia

Olivia Garcia

June 11, 2024

5  out of  5
rating by Olivia Garcia
"Olsen helped my husband and I so much with all of our insurance questions! Highly recommend talking to him! He’s the best!"
We responded:
"Thank you so much for the positive review! We're glad to be of assistance! -Chris"
Profile photo of Robin Scheinler

Robin Scheinler

May 1, 2024

5  out of  5
rating by Robin Scheinler
"Jackie was very helpful today switching my auto insurance. She's been the best person I've ever worked with at this office!"
We responded:
"Thank you so much for taking the time to share your positive experience with Jackie at our office! We are thrilled to hear that she was able to assist you with switching your auto insurance and that you found her to be helpful! -Chris"
Profile photo of Idalis Grundstrom

Idalis Grundstrom

March 1, 2024

5  out of  5
rating by Idalis Grundstrom
"I just want to say how amazing Jackie Valdes was helping me in my time of need. After another before hours employee messed up my policy while adding my husband and another vehicle, but she literally swooped in and not only was she determined to get ahold of me and fix the issue but she was so kind and understanding about it. There’s not many people that would go out of their way and is as warm hearted out there anymore. Jackie Valdes I hope all your days are lovely as your customer service. I’d highly recommend her to anyone and everyone I know every single time for now on. Thank you, thank you, thank you!"
We responded:
"Idalis, Thank you so much for taking the time to share your wonderful experience with Jackie. We are thrilled to hear that she went above and beyond to assist you during a challenging situation with your policy. Your recommendation means a lot to us and we appreciate your business! -Chris"
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Francis Alo

February 2, 2024

5  out of  5
rating by Francis Alo
"I set up a free StateFarm quote from an agent named Darlington, very easy to work with and answered all questions I had. When I'm ready to file insurance with StateFarm, I will most certainly recommend someone like him!"
We responded:
"We're thrilled to hear that Darlington made the process of setting up a free quote easy and answered all of your questions! We appreciate the positive feedback and review. Please reach out to us if you have any further questions or if there's anything else we can assist you with! -Chris"
Profile photo of Stanilla Joseph

Stanilla Joseph

January 31, 2024

5  out of  5
rating by Stanilla Joseph
"I was referred to Chris Brogue Insurance firm by affiliate Statefarm insurance firm i use in Dallas, Texas to get ready for move to Florida. Upon calling I was assisted by 'Jackie Valdes', she was remarkable. And was assisted thoroughly with steps to transfer insurance to moving states. Great job, Jackie for your excellent customer service."
We responded:
"Thank you for sharing your positive experience with our agency and specifically mentioning Jackie. We are glad to hear that Jackie provided remarkable assistance and guided you through the steps to transfer your insurance to Florida. We appreciate your business and welcome to Florida! -Chris"
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Norlhey

January 11, 2024

5  out of  5
rating by Norlhey
"fast, straight to the point. and not confusing.. Made it easy switching over."
We responded:
"Fantastic! Thanks so much for the positive review; we appreciate your business! -Chris"
Profile photo of Joemar Celcis

Joemar Celcis

January 10, 2024

5  out of  5
rating by Joemar Celcis
"Had a great experience talking to Darlington, he had been super informative and respectful every step of the process so that I was able to make an educated decision on what was right for me."
We responded:
"Thank you for sharing your wonderful experience with us! We're delighted to hear that Darlington provided you with exceptional service throughout the entire process! -Chris"
Profile photo of Alexablinkrocks Alexablinkrocks

Alexablinkrocks Alexablinkrocks

January 10, 2024

5  out of  5
rating by Alexablinkrocks Alexablinkrocks
"Darlington was very helpful in finding me a good insurance rate."
We responded:
"Thank you for the positive review! We appreciate your business! -Chris"
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James Samuleman

January 10, 2024

5  out of  5
rating by James Samuleman
"Darlington was extremely helpful in getting me an insurance policy. Would very much recommend to others."
We responded:
"Thank you so much for relaying your positive experience with the Agency! We'll be sure to pass along this information to Darlington! Thank you for your business. -Chris"
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Selena Paul

January 10, 2024

5  out of  5
rating by Selena Paul
"Excellent and efficient customer service Darlington was a big help in obtaining my new renters policy"
We responded:
"Thank you so much for the positive review; we appreciate the feedback and your business! -Chris"
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Ariel M.

January 10, 2024

5  out of  5
rating by Ariel M.
"I called to have my auto insurance changed and the agent who assisted me was Darlington. He was very professional and extremely helpful while setting up the plan. He explained everything I needed to know in detail and helped me switch over in a short amount of time. Great service and a positive phone experience too."
We responded:
"Thank you for the five-star review! It's great to know that Darlington took the time to explain everything in detail and made the process seamless for you. We'll be sure to pass along your kind words to him. We appreciate your business! -Chris"
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Walter D Brown

October 2, 2023

5  out of  5
rating by Walter D Brown
"Jackie was unbelievable! Ask for her if you’re in need of someone who’s willing to listen to you and take her time to help you with what you need. She found me the best deal with car, renters, and supplemental health policies, all in one call, and with the same care and attention from start to finish."
We responded:
"Thank you so much for taking the time to leave an excellent rating. We really appreciate your business! -Chris"
Profile photo of Dawn Semmes

Dawn Semmes

September 27, 2023

5  out of  5
rating by Dawn Semmes
"Leo did a great job of answering all of my questions about the discounts that were available for my auto policy. He was very detailed when he explained the Drive Safe & Save program. I really liked that he told me when to expect an email regarding some other changes that we made to the policy. I was very happy with the customer service that Leo provided."
We responded:
"That's great news Dawn! Thanks so much for taking the time to provide feedback to our team. We appreciate your business!! -Chris"
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Shannon Moss

September 26, 2023

5  out of  5
rating by Shannon Moss
"I am so grateful to work with Jackie. She is wonderful every time I call the office with a question or concern. She will walk me through the answer or find out the answer and call me back within that day if not that hour! She just goes above and beyond. Thank you so much Jackie!"
We responded:
"Fantastic! I'm happy to hear that our team provided you excellent experience. I'll make sure they hear the feedback. I'm sure they will be thrilled! Thanks so much. -Chris"
Profile photo of Perry Love

Perry Love

September 26, 2023

5  out of  5
rating by Perry Love
"I called to add a vehicle. Jackie answered the phone completed the entire call and I had a card in about 10 minutes. Very clear communication, no transfers, or being put on hold forever. Outstanding service."
We responded:
"We are working hard to provide the best service we can provide to our customers and sincerely appreciate the positive review and feedback. We appreciate your business! -Chris"